Is COVID-19's eCommerce Acceleration A Boom or Bust? š«§
Amazon goes even deeper into eCommerce. Users don't mind being tracked online as much as we thought. Are Facebook Ads going completely black box? And what the data is telling us about the COVID-19 eCommerce boom.
Forgive my prolonged hiatus from Cache. Our Easter break led directly into jury duty, which led directly into the passing of my 97-year-old grandmother. But the waters are calmer now, and we're back at it.
Buckle in for a mega-issue as I catch you up on all the news you may have missed.
š° The News You Missed
Amazon Launches "Buy with Prime"
The company on Thursday launched a new service, Buy with Prime, that lets third-party merchants use Amazonās vast shipping and logistics network to fulfill orders on their own sites, while also appealing to Amazonās 200 million-plus Prime customers.
These web sites will be able to put the Prime badge on their websites next to items that are eligible for free two-day or next-day delivery. Prime members will use the payment and shipping information stored on their Amazon accounts to place an order.
Buy with Prime wonāt be free for sellers, and pricing will vary depending on payment processing, fulfillment, storage and other fees. | via // cnbc.com
Ottawa-based Shopify is in talks to buy delivery startup Deliverr, according to people familiar with the matter, in a bid to expand its own fulfillment services. | via // bloomberg.com
The Reports of eCommerce's Acceleration Were Greatly Exaggerated
My fellow Forbes contributor Jason Goldberg calculated that ānon-storeā sales (a decent proxy for āe-commerceā) were up about 35% when compared to two years ago when the Covid crisis first hit. Thatās significant growth to be sure. But when you consider that e-commerceās compound annual growth rate has been around 15% over the past decade, thatās not even one year of acceleration. | via // forbes.com
Nearly Half of Users Opt-In to Appleās ATT Tracking
However, a recent study from mobile attribution firm AppsFlyer, which helps marketers measure mobile campaigns, shows that user opt-out rates have somewhat stabilized over the last year, based on data from March 2022.
According to the report, the consent level was highest when users launched the app for the first time. Here, 46% selected āAllowā on the pop-up. AppsFlyer arrived at these numbers by observing 4,600 iOS ATT-implemented apps across its network.
āThe industry was very much concerned that very few users are going to say yes,ā said Shani Rosenfelder, head of content and mobile insights at AppsFlyer. āBut the numbers are higher than expected.ā | via // adweek.com
SMS Continues To Cannibalize Email & Social
Starting in late 2020, the menās soap company began offering customers a discount if they signed up for text messages, which it uses to communicate promotions and new products an average of five times a month.
Itās been ridiculously successful. The money spent texting goes some seven times further than any Instagram ad, with text messages now driving 15% of the companyās over $200 million in revenue.
āBrands are realizing that thereās at least a subset of their audience, if not the majority of their audience, that would prefer to be contacted this way,ā said Adam Turner, CEO of Postscript, which powers text-message marketing for Dr. Squatch and other retailers. | via // forbes.com
I would rather die in a fire than get texted by a bunch of brands. But not everyone is me. 15% is a lot of percent.
Is Facebook Going Completely Black Box Soon?
The leaked document also refers to a new, unreleased, product called āBasic Ads,ā which the document authors refer to as a āshort termā response to requirements of regulations around the world.
āWhen launched, Facebook users will be able to āopt-outā from having almost all of their 3P [third party] and 1P [first party] data used by Ads systems - page likes, posts, friends list, etc,ā the document reads.
The document said that Basic Ads āneeds to be launch-ready in Europe by January, 2022.ā
As of this writing, Facebook has yet to launch Basic Ads, showing that the company is late to the deadline its own employees established. | via // vice.com
Meta Says Reels Now Makes Up Over 20% of The Time Users Spend On Instagram
Meta announced during its Q1 2022 earnings call that Reels, its short-form video feature and TikTok rival, now makes up more than 20% of the time that people spend on Instagram. The company also noted that video, overall, makes up 50% of the time that users spend on Facebook. Although Meta didnāt specify how much of that time is made up by Reels, it noted that Reels are performing well on Facebook as well. | via // techcrunch.com
In my experience, if you tap on almost anything within Instagram, a Reel starts playing. So this number might be a little inflated.
iOS 14.5 Has Meta Pressuring On Shopify, Straining Partnership
Since 2020, Meta has consistently been asking Shopifyās product and engineering teams to make more merchants opt in to sharing data about their customers to improve ad targeting, three people familiar with such conversations told The Information. But Shopify was not willing to be as aggressive as the social media company urged it to. | via // theinformation.com
TikTok Ad Revenue Set To Triple in 2022
Short-video app TikTokās global net ad revenues are poised to triple to $11.64 billion this year from $3.9 billion in 2021, according to a new estimate from Insider Intelligence.
More than half of TikTokās ad revenues are likely to come from the U.S. in 2022, Insider Intelligence estimated, giving it about a 2.4% share of domestic digital ad spending.
TikTok today represents a small percent of advertisersā budgets but many companies are experimenting with it because the app is widely used by young people, and its users spend more time on it than on many other social media networks. | via // theinformation.com
Quick Hits š„
- Google Shopping is testing new "Higher" and "Lower" price labels in product listings. | via // seroundtable.com
- Matteo Zambon is compiling a working list of GA4 bugs. | via // docs.google.com
- Instagram has expanded product tagging to all users. | via // about.instagram.com
- A new study shows adding more hashtags to Instagram posts doesn't boost views | via // marketingprofs.com
- Pinterest released a new extension that enables WooCommerce merchants to convert their product catalogs into shoppable Product Pins. | via // adweek.com
- There is a real-time reporting bug in Google Analytics and Google doesn't plan to fix it. | via // seroundtable.com
- Performance Max campaigns now allow bidding for new customers only. | via // twitter.com
- CTV ad spend grew to $15.2 billion in 2021, a 57% increase from 2020, and is projected to expand another 39% in 2022, hitting $21.2 billion. | via // adweek.com
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